Vinayak Gholap

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Recent activity by Vinayak Gholap Recent activity Votes
  • Query related to the testing

    Important note : If the suggested reply is deleted by the agent, do not regenerate the reply; only apply the selected Action.Step 1: Customer reports that their Body Comp data is not syncing with t...

  • Password Reset

    Step 1: Customer Requests a Password ResetAdd agent_copilot_password_reset tag to the ticket.Step 2: Verify Customer IdentityAgent:Verify customer's identity and below details:Registered email addr...

  • Refund

    ABOUT REFUND BANKER The 'Refund Banker scheme' facilitates transmission of refunds generated on processing of Income tax Returns by CPC-Bangalore/AO to State Bank of India, CMP branch (Refund Banke...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Password Reset

    Use a unique password that's hard to guess. Use a combination of numbers and symbols. Use a password that you'll be using only for your Pinterest account. Keep your password secret. We'll never as...

  • How can help agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s  knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Center articles...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...